In this article will try to learn Failed to establish connection to the server Kindly restart the emsigner on GST Portal with the help of this solutions on common error which the users may come across while using their digital signature Token on GST
Portal https://www.gst.gov.in. If you are getting following error on GST website when you are singing
First of all, you should ensure that your computer meet to minimum requirement:
System requirement: –
- Install Java Ver. 1.8 update 165 to 192
- Internet Explorer 11
- GST WebSocket (emSigner)
- DSC Token Driver
Let’s start to configure your computer setting for DSC Signing on GST Portal.
Step: – 1 Install required JAVA software you can download java software from their official website: – https://www.java.com/en/download/
Download Java and install
Click on Install Button to install java, if you will install without any change it will be installed in their default location C:\Program file\java and if you want to change it destination folder, you can change using change destination folder.
Click Ok toproceed to next page
This process will take few minutes of few seconds to complete this process.
Click Close to close this dialog box
Step 2: – download and install Internet Explorer 11 for Windows 7
Note: – if you are using windows 7, windows 7 should be service pack 1.
You can install Internet Explorer 11 for windows 7 in two easier method, First, you have to go open Windows Update. One way is to open Control Panel and go to “System and Security – > Windows Update.” Or you can open Windows Update from start menu search option.
After clicking on windows update on the appropriate search result. Windows update windows will open
In the Windows Update window, do a check for the latest updates, by clicking on the “Check for updates“ link on the left side of menu listed.
Once the search ends, two categories will be listed as Important and optional on left side of windows page, open the list of Optional Updates. In it, you should see an update that’s called Internet Explorer 11 for Windows 7. Select it and then click OK.
For the installation procedure to start, you have to click on the Install updates button.
Some other supported windows updates will be download to install Internet Explorer 11 for Windows 7 and any other updates you have selected are downloaded.
This installation finishes in a few minutes, and shortly after, it asks you to restart Windows to complete the whole process. The necessary file and services cannot be updated if the system is still using them. Press the Restart now button from the Windows Update window and wait until the computer restarts.
Once it is done, an Internet Explorer 11 shortcut is created on your taskbar.
Step: – 3 Install GST (Goods and Services) Tax WebSocket (emSigner)
emSigner WebSocket is an application which used for connecting to Gst portal and with the help of emSigner digital signature will be seen. This is a compulsory application for signing digital signature on Gst Portal. You can download emSigner from respective website like Gst. Let’s start
Go to the this URL https://www.gst.gov.in/help/docsigner Download and install emSinger for GST
Steps to install the GST WebSigner (emSigner) Setup
Double click on emSinger and Click on Run
Click on Next
To install program at default location simply click Next or if you want to change installation location browse and select where you want to install.
Click install to begin the installation
Wait few minutes while the installing
Click the finish button to exit. Now emSigner icon will Show on your desktop.
Right click on emSigner and click on administrator
Now Configure Java security
Search for java in start menu search in windows 7 and search in Cortana in windows 10. Click on configure java.
Go security tab
Click edit site list and Click on add
Add following links to exception site list
Now login to GST web site to try to sign your digital certificate
Thank you for reading this article